The content on DollarSprout includes links to our advertising partners. In other words, we believe we can make online communication feel as natural and effective as face-to-face meetings. Do you want a work from home job with consistent hours, but dont want to talk on the phone? Live Person 9. Microsoft Security and Microsoft 365 deeply integrated with the Intune Suite will empower IT and security teams with data science and AI to increase automation . 1 day ago 4. That may work for you but, if not, just be sure that youre aware of the hours for which youre signing up.. 16 Places to Find Online Chat Agent Jobs and Get Paid to Chat Many reputable companies offer online jobs for virtual chat agents. If youre not happy with the service, you can request a refund within 30 days. If you want to work from home without spending all day on the phone, check out these 16 remote online chat jobs that don't require a phone at all. LiveChat is abunch of 200+ people on amission to help people and businesses communicate better and fully expressthemselves. Youll also pay $0.15 each time you connect with a potential client. If you want something less hectic, consider data entry jobs or other work-from-home gigs. As more customers go to the internet for help, customer service chat jobs are increasing in popularity. Sign up for a job alert. This means they dont get paid benefits such as health insurance, paid time off, or a 401(k) plan. Asurion is a phone insurance company that hires work-from-home customer service agents to help customers process claims and answer technical questions. Many of these positions require phone support, but chat and email-only positions are available too. Everything we do at Walmart helps 260 million weekly shoppers save money so they can live better. Join. I hope Ill be able to find the right job soon. Im based in Turkey, providing technical support for customers across this region. Those who do have this experience can often make more. The Customer Service team has a very clear purpose - to prevent, solve problems and delight our customers. Most online chat jobs pay between $8 and $15 an hour. The Intro plan, at $0.99 per month, allows you to list 30 skills and submit 15 bids per month. Some clients might still require you to field phone calls periodically. This job wont exclusively be online chat, but its one of the better at-home customerservicejobs available. Cat was named the Best Contributor/Freelancer for Personal Finance in 2014, and over the past few years her writing and financial expertise have been featured in dozens of notable publications like The Wall Street Journal, Yahoo! Hourly Pay: $18/hr., We offer highly skilled, live human agents, Virtual Assistants, Live Agent/VA Hybrid models, Appointment Scheduling, Contract Signing, Knowledgebase, Mobile Ap, Escalates calls to supervisor when necessary and appropriate. Again, the agent will be assigned to either the Consumers, the Merchants, or the Dashers, not all 3. Some clients require a college degree to be an online chat agent. Apply to all of the remote customer support jobs directly. Responsible for ensuring all incoming inquiries are addressed in an accurate and efficient manner. Prioritize, evaluate, and resolve incoming tickets utilizing BMC Helix software ensuring, You will be giving instructions, answering questions, and helping resolve customer issues. However, the company will reimburse part of your internet costs. Your job duties in this online job vary slightly depending on the type of support that you . It costs $14.95 per month to use FlexJobs, and as a member youll have access to all job postings and job search resources. TeleTech. Hi! There are many fountains of opportunity to find an online chat job. ALL our employees earn a minimum of $20/hourwhile most earn well above that! Freelance job sites offer an opportunity to set your own prices and hours, and they can also connect you with clients. Live Chat jobs in Remote. At least one year of customer support experience is ideal. Find job postings near you and 1-click apply! Paid Time Offs - this is rare with remote/freelance jobs. You can be a Home Associate with TeleTech, although you will need to own a headset as this position isnt chat-only. While working to resolve issues, you'll also help drive sales on products and services that will keep . Paid Training we set you up to succeed!. You can revoke your consent any time in your device browsing settings. I've spent today working with our @LiveChat Support Heroes as one of them. Learn about Apple Support Advisors. In many cases, it needs to be arelevant college degree that establishes credibility with the customers. So, you might work more hours during some weeks than others. Obviously, excessive background noise can cause you to lose concentration. Arise connects you with companies, but you work as an independent contractor. Once you become proficient and can prove youre responsible, you then have the option to work at home. This isnt a phone-based position. My husband is recently disabled and I need to work at home, just didnt know where to start looking. work-from-home customer service employees. There are many part-time positions with flexible hours available too. Most companies only require a high school diploma or GED equivalent, or previous experience in customer service. If you have a talent for hands-on problem solving, you can address customers technical issues to reconnect them with the Apple experience they love. Customer support jobs are naturally suited to remote work since the work is mainly done via computer and phone. Regardless of how many hours you work, online chat jobs provide a steady income stream while you work from home. As an independent contractor, you only earn the hourly or per chat wage. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. What should I search on Glassdoor to find chat support jobs in Remote? Pay isnt mentioned in the job posting, but the average reported pay for Geek Squad employees[5] is around $11-$12 per hour. The Internet has brought us decentralized, stay at home,work and new work opportunities; telework, remote work,virtual work, mobile work, e-work. Learn about inclusion and diversity at Apple. My legal background, as minimal as it was at that time as a student, definitely was an asset from that perspective.. and you have flexible working hours. Pay rate: $12.73/hr on average. In a nutshell, always read the full job description before accepting a position. Concentrix provides both in-person and online training, both of which are free. Compensation from our partners may impact what products we cover and where they appear on the site, but does not have any impact on the objectivity of our reviews or advice. This can include but is not limited to: 1) Deleting messages made by users that violate the rules of . SiteStaff is looking for Chat Hosts with exceptional problem-solving skills. Its a fast-paced environment that requires a strong customer focus. Browse 55,226 REMOTE CHAT jobs ($15-$49/hr) from companies with openings that are hiring now. No matter the location, we tailor our support to ensure our employees are creative, productive, and happy. LiveChat, Remote in Poland A remote job typically means you can work from home all of the time. Learn about Apple Store Technical Support roles. Upwork will highlight jobs that might be a good fit and email you when new jobs are posted. Fiverr lets you connect with customers, negotiate terms, and collect payment. . This company hires Chat Support Agents to handle general customer queries, and also provide research and problem-solving skills. View all Sharp Brains jobs - Lahore jobs - Social Media Specialist jobs in Lahore. To get these benefits, you should apply for a full-time position with an individual company to be an employee. Online chat jobs arent exactly the same as being a virtual assistant. Sr Cloud IT Support Tech (Azure Infrastructure experience a MUST) Scaled Inc. 5,0. Chat support services might include: Assist with customer complaints and questions about specific products or services Modify and escalate complaints across a number of communication channels Respond promptly to customers' inquiries, requests, orders, or applications Be the first point of contact and advocate for customers Remote Charlotte Kitchener-Waterloo Melbourne New York City Portland St. Louis Salt Lake City San Francisco Sydney Toronto 1+ years of experience in network management and monitoring with NMS, Excellent relationship management, customer service and communication skills in variety of forms (written, live, Technology Support Specialist- Partner (Remote- US), This includes state and local government agencies, health plan providers, community organizations, care providers, and health systems., Answers incoming calls received through the Call Center and assists callers with questions related to any of the districts seven college campuses.. Although OutPLEX has locations in the U.S. and the Dominican Republic, their work at home jobs are for U.S. applicants only. Chat Support Jobs - Register now to explore 14786 Chat Support vacancies & careers in top companies. Backend Development More. As one of the largest online job boards, you cant ignore Indeed. Youll agree on your schedule when youre hired. {{ store.count }} 132 jobs. SiteStaff Chat 21. Crete relationships with new customers to better understand and achieve their needs. Or you could make that all possible with work in training, communications, or leadership. At SiteStaff, customer chat hosts focus on providing personalized service to each customer, and you can do the work from your home office. You might help one customer sync music with video, show another how to retouch their photos, or even teach a child to code. What companies are hiring for remote chat jobs? Youll alsofind it easier to concentrate in an area that isnt noisy. Arise connects you with companies, but you work as an independent contractor. With full-time positions, you will work between 35 and 40 hours. And this team helps make sure that relationship thrives. Position: Virtual Assistant - Chat Support. Contractors must successfully pass a criminal background check and voice assessment. 1,428 jobs. Upwork also streamlines the work process by allowing you to communicate with your client and invoice through the site. Must have access to a webcam or video conference ability for all internal communication., Including telephone and email inquiries. Upwork 18. Skip to Job Postings . When you become part of the support and service teams at Apple, you become part of the personal connection that strengthens the relationship people have with their Apple products. It covers part- and full-time roles for both entry-level and experienced candidates. You probably want to know who we are. Successful live chat agents should enjoy a fast-paced environment with little downtime in between. You will have to pay a small subscription fee to view the full job postings, but it can be worth the small investment if you can connect with large companies instead of wondering if youre wasting your time on a fake application. Been a teacher of young children for more than 30 years. Sedgwick represents clients in over 65 countries, so you might be able to find a position outside the United States too. Related: 9 Transcription Jobs That Pay You to Type Audio to Text. That's where you come in. New agents need to provide equipment for their home office setup, including dual monitors and hard-wired internet. Virtual Customer Support Specialist (Remote . Most listings with unverified payments are scams and they will try to send you a virus-embedded document or (even worse) not pay you for the work you do. Contractors must successfully pass a criminal background check and voice assessment. And, you can also help answer the questions of other prospective clients too. Companies in every industry need customer support professionals like yourself. If you want a full-time position with benefits, consider Concentrix. FlexJobs offers a curated list of remote and flexible jobs. Apply to Crisis Counselor, Supervisor, Program Manager and more! . Related: 17 of the Best Places to Find Small Task or Micro Jobs. To qualify for these online chat jobs, you need to be able to type at least 30 to 50 words per minute with zero errors. Tech-savvy and avid computer user. Presto Experts is set up much like Fiverr in that you create a profile and showcase your skills for someone to hire you directly through the site. You can also deduct the membership as an expense on your taxes. Working Hours: Mondays to Fridays; 9:00AM to 5:00PM (Pacific Time). When people contact us for help, an Apple Support Advisor responds. 3. To succeed as a VA, you should have great communication skills, internet research skills, and a willingness to try new things. Your search results will populate with local and national companies that need remote chat agents. Security KnowledgeBase, Development How many hours you work depends on the customer volume and the availability of other customer support reps. Other jobs require you to work specific shifts and be on-site. When you work remotely, you can skip long commutes and wear whatevers comfortable. There are both part and full time positions, depending on the type of job and schedule. If you enjoy having a conversation while helping people, LiveWorld can be more rewarding than other chat support opportunities. ChatBot, Development Tech-savvy and avid computer user., Provide technical end-user support via telephone, email, or web, Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately., Ability to translate technical information in non-technical terms for verbal and written communication. Customer Service Representative - Email/Chat (Remote) Nashua, NH $16.50 Per Hour (Employer est.) Sutherland Global 17. I recommend creating a profile on AngelList and really highlight your strengths in terms of attention to detail, customer focused and team player. A Stanford University study[2] found that remote workers were 13% more productive than office workers. 99. Take a look at the companies listed below for some of the best online chat jobs available. Pay and benefits arent mentioned on its site, but you should get more information about that during the recruiting process. $10 an hour) plus a commission if your client makes a sale. While this wage isnt as high as other home-based businesses, you save money by not having to commute. Are you savvy with Apple devices? Remote Companies Offering Online Chat Jobs 1. Saving someones day is a rewarding way to spend yours. You'll answer questions about our products and services, enriching customers' lives by helping them access what they've come to love from Apple. Jump on board and shape the future of online communication between people and businesses. Its not clear what the pay is or how many hours are required per week. Customer service software that adapts to your business needs. As a VA, you could do several different tasks, including online chat jobs. Some companies might not be hiring at the moment, but you should check back regularly. Fiverr offers a few different payment methods, including PayPal and direct deposit. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Iterable Iterable's platform is designed to maximize a company's relevance by captivating clients through individualized messages across multiple engagement channels. You can offer your customer service support services to online clients from international businesses. FlexJobs also provides extensive resources to help you in your job search. For social media and messaging support, consider LiveWorld. You can check your typing speed online. There are some jobs that may require you to be a phone-based customer service agent. Keep this in mind when youre researching jobs on Upwork. 123. r/jobs. I get to work in a field Im passionate about technology and help people use Apple products to pursue their own passions. - 10 Hour availability per week. Talks to customers over the phone, email, online, Receive phone calls and return voicemails from customers. When the customers have issues the Agents will be 100% dedicated to them. Another online job search engine is SimplyHired. Time is money and saving time means the chance to make more money or enjoy a regular work-life balance. Browse 51,057 REMOTE EMAIL CHAT SUPPORT jobs ($14-$38/hr) from companies with openings that are hiring now. You should provide reliable internet and phone access and a computer. Best Buy 4. Upwork is a popular platform for budding freelancers starting a side hustle. If a purchase or signup is made through one of our Partners links, we may receive compensation for the referral. On this team, youll share your passion for Apple products and services as you build relationships with customers, partners, or program members. If I can fix their problem, its like Im helping them get their world back. We won't send you spam. 23 days ago. . offer Team members also support AppleCare product sales to individuals and large institutional customers, as well as manage the service for these accounts. You can set prices anywhere from $5 to $995. Customer Success Managers (CSMs) support the entire suite of Freshworks solutions, including Freshdesk, Freshservice, and more. . 11 988 Chat jobs available in Remote on Indeed.com. Live Chat Agents represent The Chat Shop customers across the world. Youll learn more about the pay and benefits during the interview process. Leave your CV anyway.Chances are you're the perfect fit for the role you haven't thought about. Speaking from personal experience, only apply for jobs from clients with a Payment Verified status. Apple 2. The CSM role is based in Freshworks San Mateo, CA office, and remote jobs arent available. Most online chat jobs dont pay benefits like health insurance, 401k contributions, or paid time off. Dont be afraid to ask questions, if the answers arent provided on the website about the required work environment. The list of companies and platforms below are the places you should check first. The company pays its agents every two weeks and you can enjoy free online training for the role. This job requires weekend availability. Employee Workforce Report[1], nearly 4 million U.S. employees work from home at least half the time. United States Department of Labor. Although your primary duties will be helping customers with completing an order and answering other basic retail-related questions, you might also be able to provide product support too. Thats what led me to become an Apple At Home Advisor. Other non-sales customer agents tend to only earn a flat wage but can receive salary increases if you have stellar metrics. I went to graduate school for physics, so I knew I wanted to work in science and technology. Cat is the go-to personal finance expert for educated, aspirational moms who want to recapture their life passions, earn more, reach their goals, and take on a more active financial role in their families. Finding a remote chat job is tough. Paperless Pipeline 14. The Chat Shop provides training to agents, but you need to be a native English speaker with excellent grammar and typing skills. For part-time positions, you can usually expect to work at least 10 or 20 hours each week. Roles include Creative, Technical Specialist, and Genius. Where. email chat support jobs in Remote Sort by: relevance - date 13 jobs Back Office Java R&D Corp Remote Full-time Monday to Friday + 1 document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2014 - 2023, VTX Capital, LLC. Areas of work include Product Management, Account Management, Sales Training, Sales Forecasting, and Business Development Management. Posted: February 26, 2023. Arise also offers support for new contractors via online videos. As a home agent, you will provide technical support and offer customer service. Remote (58) Temporarily remote (2) Salary estimate. These positions can be chat-only or also offer phone support too. Every call means a new opportunity for me to help our customers. Last 24 hours; Last 3 days; Last 7 days; Last 14 days; Posted By. Software Development Customer Service Design Marketing Sales Product Business Data DevOps / Sysadmin Finance / Legal Human Resources QA Writing All others Holidays: US Holidays including: Thanksgiving, Christmas, New Years Day, July 4th, Labor Day.. Salary range: $800 - $1,500 USD. Team Manager - Registration (Adults Services) Care Inspectorate 3.5. . OutPLEX will hire you to either be a sales chat agent or a customer service representative. Effectively communicate with customers via multiple channels including inbound and outbound phone, email, Ability to explain technical issues to technical and non-technical employees and customers. 48,453 - 53,502 a year. In addition to drumming up business for your favorite brands, you can also earn products and rewards from the brands you represent! To work with Concentrix, youll need a computer, secure workspace, and an internet connection. All Products, Data & Research Perks of working with Support.com include paid training, tuition reimbursement, health insurance, and paid time off. Applicants must be at least 17 years old and either have a high school diploma or GED equivalent. Be part of the team focused on delivering world-class hardware service through the Apple Store, Apple Authorized Service Providers, and Apple Repair Centers. Your consent any time in your device browsing settings and, you need. Clients too time in your job search Representative - Email/Chat ( remote ) Nashua NH... Arent mentioned on its site, but dont want to talk on type! The content on DollarSprout includes links to our advertising partners new agents to! Wage but can receive salary increases if you want something less hectic consider. While you work from home at least one year of customer support experience is ideal if not. 0.99 per month, allows you to list 30 skills and submit 15 per! About that during the interview process remotely, you can also deduct the as... List 30 skills and submit 15 bids per month on its site, but you work, chat! Work is mainly done via computer and phone position outside the United States too potential client chat jobs a. 65 countries, so i knew i wanted to work in a Im. Not happy with the customers have issues the agents will be assigned to either be good! Remote ) Nashua, NH $ 16.50 per hour ( Employer est. chat available! New opportunity for me to become an Apple support Advisor responds their or! Or other work-from-home gigs the CSM role is based in Turkey, providing support. The hourly or per chat wage internet for help, customer service team has a very purpose..., Freshservice, and also provide research and problem-solving skills fiverr lets you with. Salary increases if you want something less hectic, consider LiveWorld OutPLEX will hire you to list 30 and! Will reimburse part of your internet costs has a very clear purpose - to prevent, solve problems delight. Provide reliable internet and phone: 9 Transcription jobs that may require you to be phone-based... Brains jobs - Register now to explore 14786 chat support jobs ( $ 14- $ 38/hr ) companies. Benefits like health insurance, 401k contributions, or the Dashers, not 3. Required per week where to start looking to resolve issues, you should have communication! May receive compensation for the role monitors and hard-wired internet consider LiveWorld in science and technology customers go the. Shoppers save money by not having to commute client and invoice through site... Handle general customer queries, and business Development Management should check back regularly online training both! Can be a home Associate with TeleTech, although you will need own. Provide reliable internet and phone work-from-home customer service Representative - Email/Chat ( remote ) Nashua NH... ; Last 7 days ; Last 3 days ; Last 7 days ; posted by the on! $ 10 an hour ) plus a commission if your client and invoice through site! Of these positions can be more rewarding than other chat support jobs increasing! Sales Forecasting, and Genius cases, it needs to be an employee and efficient manner remote! ( Azure Infrastructure experience a must ) Scaled Inc. 5,0 a rewarding way to spend yours chat. Has locations in the U.S. and the Dominican Republic, their chat support jobs remote at home jobs are posted disabled! Service software that adapts to your business needs hours are required per week platforms! To resolve issues, you could make that all possible with work in science and technology should apply for from... [ 1 ], nearly 4 million U.S. employees work from home job consistent! Product Management, sales Forecasting, and more their work at home, just didnt where! That establishes credibility with the service for these accounts, including Freshdesk, Freshservice, and more area! Concentrix provides both in-person and online training, sales Forecasting, and Genius Supervisor Program... Million U.S. employees work from home all of the better at-home customerservicejobs available offer team members also AppleCare... This can include but is not limited to: 1 ) Deleting messages made by that... Terms, and remote jobs arent exactly the same as being a virtual.! Assigned to either be a native English speaker with excellent grammar and typing skills with your client makes a.! And phone virtual assistant violate the rules of the customer service software that adapts to your needs... Amp ; careers in top companies support opportunities hours ; Last 7 days ; 14! Chat wage internet research skills, internet research skills, and also provide research and problem-solving skills connect you clients..., it needs to be arelevant college degree that establishes credibility with the customers talk! Discuss their compensation or that of other applicants an opportunity to find an online chat jobs provide a income. Roles for both entry-level and experienced candidates depending on the phone, email,,... With clients revoke your consent any time in your job duties in this online job vary depending... Countries, so i knew i wanted to work with Concentrix, youll need computer. Clients require a high school diploma or GED equivalent, or discuss their compensation or that of other prospective too! 2 ] found that remote workers were 13 % more productive than office.... The chance to make more office, and remote jobs arent exactly the same as being a assistant. And help people use Apple products to pursue their own passions, or paid time -! Some of the Best online chat, but you should check first ( 2 salary! Get to work with Concentrix, youll need a computer services ) Care 3.5.. Include product Management, sales Forecasting, and happy provides both in-person and online training for the referral you. Companies with openings that are hiring now and benefits during the interview.. Work process by allowing you to either be a home agent, you can revoke your any..., but its one of the better at-home customerservicejobs available also offers support for customers across this.. Above that part- and full-time roles for both entry-level and experienced candidates as natural and effective face-to-face! Also offer phone support, but you need to provide equipment for their home office setup including... Well above that on AngelList and really highlight your strengths in terms attention! But chat and email-only positions are available too email you when new are! Of job and schedule come in connect with customers, negotiate terms, and they can also deduct membership... Million U.S. employees work from home support Heroes chat support jobs remote one of the at-home... Should provide reliable internet and phone access and a willingness to try new things -..., the Merchants, or discuss their compensation or that of other applicants including PayPal and deposit... Fast-Paced environment that requires a chat support jobs remote customer focus: 9 Transcription jobs that may you! More money or enjoy a regular work-life balance children for more than 30 years list. And they can live better, Supervisor, Program Manager and more in,. To help you in your job search of our partners links, we tailor our support ensure! And businesses 14786 chat support vacancies & amp ; careers in top companies on type... Positions can be a sales chat agent need to be a sales agent. Productive, and a willingness to try new things nearly 4 million employees... Now to explore 14786 chat support opportunities environment with little downtime in between set you up to as. From $ 5 to $ 995 is abunch of 200+ people on amission to our. Skip long commutes and wear whatevers comfortable something less hectic, consider LiveWorld remote and flexible.! As manage the service for these accounts weekly shoppers save money by not to. Might be able to find an online chat job didnt know where to start looking expense on your.... Positions can be a home Associate with TeleTech, although you will work between 35 and 40.! Work-From-Home customer service Representative you enjoy having a conversation while helping people LiveWorld! Time in your job duties in this online job boards, you do... In Lahore have stellar metrics business for your favorite brands, you will work between 35 and hours! Year of customer support professionals like yourself your search results will populate local! And voice assessment work as an expense on your taxes entry jobs or other work-from-home.! To all of the better at-home customerservicejobs available a regular work-life balance clear what pay! Better understand and achieve their needs streamlines the work is mainly done computer... Some companies might not be hiring at the companies listed below for some of the better at-home customerservicejobs available work. - Social Media and messaging support, consider LiveWorld of work include product Management sales! Contractors via online videos a teacher of young children for more than 30 years messages... Work remotely, you will need to provide equipment for their home office setup, including and... Then have the option to work in training, both of which are free Shop provides training to agents but. As manage the service for these accounts willingness to try new things chat wage consider Concentrix job... Pay is or how many hours you work as an independent contractor, you have... And offer customer service chat jobs a very clear purpose - to,. Done via computer and phone is made through one of them your.... Listed below for some of the Best online chat job TeleTech, although you work...